Receptionists are the face and voice of an office. You greet visitors, answer and route calls, manage the front desk, handle mail and deliveries, and keep meeting rooms and schedules organized. Receptionists work in law firms, corporate offices, salons, car dealerships, property management offices, and more. It's a great starting point for office careers, leading to administrative assistant, office manager, and specialized front desk roles.
What office managers look for
They want someone warm, polished, and unflappable, who can juggle a ringing phone, a waiting visitor, and an urgent request without losing track of any of them. Professional phone manners, clear writing for emails and messages, basic computer skills, and discretion with private information are all essential.
Resume summary
Warm, organized receptionist with experience as the first point of contact for visitors and callers. Calm under pressure and good at keeping the front office running smoothly. Looking to bring strong communication and reliability to a new role.
Skills to list
- Multi-line phone systems
- Visitor check-in and badging
- Calendar and meeting room scheduling
- Email and message routing
- Mail and package handling
- Microsoft Office (Word, Outlook, Excel)
- Basic data entry
- Customer service in person and by phone
- Discretion with confidential information
- Reliable attendance
Experience bullet points
- Greeted visitors, signed them in, and notified the right staff of their arrival
- Answered multi-line phone systems and routed calls to the correct departments
- Scheduled meetings and conference rooms and resolved scheduling conflicts
- Sorted, distributed, and tracked incoming and outgoing mail and packages
- Drafted simple emails, memos, and notices using Microsoft Office
- Entered visitor logs, contacts, and basic data into office systems accurately
- Kept the front desk and lobby clean, supplied, and welcoming throughout the day
- Handled confidential information discreetly and followed company privacy rules
- Supported staff with light admin tasks like copying, filing, and shipping
- Maintained reliable attendance and covered lunch breaks for other front-desk staff
Sample job entry
Receptionist, Law Office, Birmingham, AL. 2022 to Present. Answer and route 100+ calls a day on a multi-line phone system; greet clients and manage the conference room calendar for 12 attorneys; sort mail and courier deliveries; keep confidential client information secure.
Tips for this job
- Give your volume. Calls per day, visitors per day, and the number of people you support show your pace.
- Name the industry. Law, medical, real estate, and corporate offices each have their own expectations. If you've worked in one, say so.
- List your software. Phone systems, Microsoft Office or Google Workspace, and scheduling or visitor systems all count.
- Show you can do more. Data entry, ordering supplies, and helping with billing make you a candidate for admin roles later.
Build your resume free
Open the 360 Quick Resume builder, choose Office & Admin, then pick Receptionist. This summary, skills list, and these bullet points load in for you to edit. Download as PDF, Word, or plain text, free.
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