Below is a complete, ready-to-use receptionist resume example. Everything here is written in plain English and formatted so it reads cleanly through Applicant Tracking Systems (ATS). Copy what fits your situation, change the parts that don't, and build the full resume free in our resume builder — no sign-up, no fee to download.

Resume summary for a receptionist role

Your summary sits at the top of the resume and tells a hiring manager who you are in two or three sentences. Here is one you can start from:

Warm, organized receptionist with experience as the first point of contact for visitors and callers. Calm under pressure and good at keeping the front office running smoothly. Looking to bring strong communication and reliability to a new role.

Swap in the kind of role you're applying for and adjust the details to match your real experience. Keep it honest — the goal is to sound like yourself on your best day, not someone else.

Skills to list on a receptionist resume

These are the skills employers in this line of work actually look for. Pick the ones that are true for you and put them in a short, scannable list:

  • Multi-line phone systems
  • Visitor check-in and badging
  • Calendar and meeting room scheduling
  • Email and message routing
  • Mail and package handling
  • Microsoft Office (Word, Outlook, Excel)
  • Basic data entry
  • Customer service in person and by phone
  • Discretion with confidential information
  • Reliable attendance

Experience bullet points for a receptionist resume

Each line below starts with a strong action verb and describes something you did and the result. Use the ones that match your history, and put real numbers in wherever you can:

  • Greeted visitors, signed them in, and notified the right staff of their arrival
  • Answered multi-line phone systems and routed calls to the correct departments
  • Scheduled meetings and conference rooms and resolved scheduling conflicts
  • Sorted, distributed, and tracked incoming and outgoing mail and packages
  • Drafted simple emails, memos, and notices using Microsoft Office
  • Entered visitor logs, contacts, and basic data into office systems accurately
  • Kept the front desk and lobby clean, supplied, and welcoming throughout the day
  • Handled confidential information discreetly and followed company privacy rules
  • Supported staff with light admin tasks like copying, filing, and shipping
  • Maintained reliable attendance and covered lunch breaks for other front-desk staff

Build your receptionist resume free

When you're ready, head to the 360 Quick Resume builder, pick the Receptionist role, and these starting points load in automatically. You edit everything to fit you, then download as PDF, Word, or plain text — free, every time. Want more help first? Read how Applicant Tracking Systems read your resume or how to write a resume with little experience.